Coolado policy is to honor product warranties and to perform services only on products purchased from an authorized Coolado dealer and only accompanied by a receipt or proof of purchase. If you purchase a Coolado product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Coolado warranty will not be valid.
Unfortunately, there are some websites and dealers who claim to be authorized Coolado resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Coolado. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your Coolado product by ensuring that you only purchase Coolado products from an Authorized Coolado Dealer.
REMINDER: WARRANTIES ARE NON-TRANSFERABLE. SECOND-HAND ITEMS, INCLUDING SALES FROM WEBSITES SUCH AS EBAY AND CRAIG’S LIST, ARE NOT COVERED BY A MANUFACTURER’S WARRANTY.