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FAQ’s

How can I inflate with my Coolado Pump?

Connect the right adapter to the inflating port of the pump. Push the switch and relax, the pump is working for you.

How do I deflate with my Coolado Pump?

Connect the right adapter to the deflating port of the pump. Switch it on and your inflatable or your clothing bag will reach full vacuum.

The pump will suck all of the air out of your inflatables, so it is easy to fold and store.

How long does it take to inflate my air mattress?

It takes less than 2 minutes to inflate an average 1-person mattress.

Does my Coolado inflate any inflatable device?

Any inflatable device that has a standard valve you can easily inflate/ deflate with one of the adapters. If you find a valve that doesn’t fit one of our adapters, send us an email and we’ll see if we can make an additional one.

Can I use the Coolado pump only for my mattress?

No, you can use it on all inflatable devices with all standard valves and you can use it to start your BBQ and to vacuum your clothing bag.

How much does the Coolado Pump weigh and what is the size?

The Coolado Pump only weights 140 Grams. The dimensions are Ø 55mm and 95 mm high.

How do I clean my Coolado pump?

Just plain with a dry rag.

How do I return it when it’s defected?

All the pumps are tested thoroughly but if it happens, ask for a ticket on the website www.coolado.com and you’ll get the instructions to send it back. You’ll get a new one immediately.

How do I get my free vacuum clothing bag?

Click on the free vacuum bag button and we’ll lead you through the process.

How do I deflate my vacuum bag?

Connect the right adapter to the deflating port of the pump. Switch it on and your clothing bag will reach full vacuum.

How do I use my pump to start the BBQ?

Start the fire with some paper underneath the charcoals. Start the pump and hold it from a safe distance to the fire. In a few minutes you are ready to eat!

Is there warranty on my Coolado products?

Start the fire with some paper underneath the charcoals. Start the pump and hold it from a safe distance to the fire. In a few minutes you are ready to eat!

How can I place a business order?

Just contact us through our email address: retail@coolado.com. We’ll take care of you.

Payment

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Orders & Returns

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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