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FAQ’s

How can I inflate with my Coolado ePump?

Connect the right nozzle to the inflating port of the ePump.  Push the switch and relax, the ePump is working for you.

How do I deflate with my Coolado ePump?

Connect the right nozzle to the deflating port of the ePump.  Switch it on and your inflatable or clothing bag will reach full vacuum.

The ePump will remove all the air from your inflatables, so they’re easy to fold and store.

How long does it take to inflate my air mattress?

It takes less than 2 minutes to inflate an average 1-person mattress.

Does my Coolado ePump inflate any inflatable device?

Any inflatable device with a standard valve can easily be inflated or deflated using one of the adapters. If you find a valve that doesn’t fit one of our adapters, send us an email and we’ll see if we can make an additional one.

Can I use the Coolado ePump only for my air mattress?

No, you can use it on all inflatable devices with all standard valves and you can use it to start your BBQ and to vacuum your clothing bag.

No, you can use it on any inflatable devices with standard valves. You can also use it to start your BBQ or to vacuum your clothing bag.

How much does the Coolado ePump weigh and what is the size?

The Coolado Pump only weights 140 Grams. The dimensions are Ø 55mm and 95 mm high.

How do I clean my Coolado ePump?

With a dry rag.

How do I return the Coolado ePump when it’s defected?

All the ePumps have been thoroughly tested, so hopefully that won’t happen. If it does, ask for a ticket on the website www.coolado.com and you’ll get the instructions to send it back. You’ll get a new one immediately.

How do I deflate my vacuum bag?

Connect the right nozzle to the deflating port of the ePump. Switch it on and your clothes bag will reach full vacuum.

How do I use my ePump to start the BBQ?

Start the fire with some paper underneath the charcoals. Start the ePump and hold it from a safe distance to the fire. In a few minutes you are ready to eat!

Is there warranty on my Coolado products?

Start the fire with some paper underneath the charcoals. Start the pump and hold it from a safe distance to the fire. In a few minutes you are ready to eat!

How can I place a business order?

Just contact us at retail@coolado.com. We’ll take care of the rest.

Payment

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Orders & Returns

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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